Wednesday, January 4, 2017

Did You Know/Todays Term

Did You Know?

The eluachon, a fish found in the Pacific Northwest, is a slender but very fatty fish known as the “candlefish” due to the way indigenous people would dry the fish and then burn them as a candle-like source of light.

Today's Term

Deep Dialing

Deep Dialing is a Voice over Internet Protocol (VoIP) service that enables users to skip/bypass a company’s Interactive Voice Response (IVR) menu and directly reach the person they want to talk to inside of the company.

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